circuly has partnered with Debtist, to offer dunning and debt collection for subscription-based businesses natively within circuly’s subscription management software solution. With our Debtist integration subscription businesses and companies can automate dunning and debt collection to improve revenue recovery and bottom-line cash flow.

The Problem

• Payment failure rates for recurring transactions can be as high as 15%, varying by industry and customer demographics. This creates significant friction for businesses relying on subscription-based models.
• Chasing overdue payments is not only frustrating but also consumes valuable time and resources.
• To make matters worse, the process often includes manual post-collection tasks like entering data into bookkeeping systems and other platforms, adding to the operational burden.
• Traditional offline Inkasso processes result in unsynchronised data, requiring someone to input it manually into internal systems to maintain accuracy. This lack of automation further complicates cash flow management.

The Implication

These issues lead to operational bottlenecks, disrupted cash flow, and wasted resources, making it difficult to manage finances effectively. The lack of automation slows down the debt collection process, introducing errors and delays in financial reporting. As a result, businesses face increased operational costs, hindered scalability, and reduced customer satisfaction, ultimately impacting their ability to grow and maintain sustainable subscription models.

The Solution 

Debt collection within circuly powered by Debtist.

‍

Advantages of circuly’s native Debtist integration

‍

• All your outstanding invoices are in a transparent, easy-to-understand dashboard.
• Automated synchronisation of data between circuly and Debtist.
• Automated & professional debt collection maximises revenue recovery. 
• Easy setup that doesn't require any external onboarding. 

‍

About Debtist

Debtist is an end-to-end debt collection solution specialising in resolving outstanding debts and unpaid invoices on your behalf professionally. Debtist helps improve liquidity, reduce administrative burdens, and ensure timely payments, all while minimising financial risks through real-time data tracking and automated workflows.

‍

Their services are designed to optimise the entire debt collection lifecycle, from sending payment reminders to legal proceedings, ensuring businesses maintain healthy cash flow. Companies using Debtist benefit from improved customer communication and enhanced operational efficiency without sacrificing focus on core business activities​

‍

Key Facts:

• Omnichannel Debt Resolution: Debtist allows customers to resolve debts through various channels, including email, SMS, phone, and online portals. This flexibility ensures customers can use their preferred method of communication. By engaging customers across multiple touchpoints, Debtist increases the likelihood of successful debt recovery.
  ‍
• Global Solution: Debtist provides debt collection services globally, helping businesses manage debts across borders. It supports different currencies and languages, making it easy to navigate regional legal frameworks. This makes Debtist ideal for companies with international operations.
  ‍
• Available for B2B and B2C: Debtist serves both B2B and B2C markets, offering solutions for companies dealing with corporate or individual customers. It helps streamline receivables management, making it easier to manage payments and improve cash flow.
  ‍
• Pre-Judicial and Judicial Proceedings: Debtist handles both non-legal (pre-judicial) and legal (judicial) debt recovery processes. Pre-judicial efforts focus on reminders and negotiations, while judicial actions enforce payments through court. The platform manages both stages efficiently, minimising costs and legal risks.
  ‍
• High Realisation Rates: Debtist improves debt collection rates through automated follow-ups and tailored workflows. By leveraging data analytics, it shortens the recovery process and maximises collection success. This boosts realisation rates, ensuring smoother cash flow and fewer unpaid debts.

How You Can Leverage Debtist through Circuly

At circuly, we’ve integrated Debtist to make managing outstanding receivables for subscription businesses effortless. When a customer fails to pay their invoice, our system automatically forwards the case to Debtist. From there, Debtist takes over the entire debt collection process—from sending pre-judicial reminders to recovering the full amount owed. This integration ensures that you no longer have to handle the pursuit of unpaid invoices on your own or in two different systems, allowing you to focus on other critical aspects of your business.

Take the Next Step

• ‍Existing circuly customer? If you are an existing circuly customer, you can either get in touch with our customer success team via the service desk to learn more about Debtist or directly head over to the circuly Operations Backend to enable debt collection for your company instance. Simply go to the Debt Collection tab and submit the activation request. 
  ‍‍
• Existing Debtist customer? If you are an existing Debtist customer and want to learn more about circuly’s subscription management solution for physical products, get in touch. 
  ‍‍
• Not a customer yet? If you are neither a circuly customer nor a Debtist customer and want to learn more about circuly’s subscription management solution for physical products and have Debtist's debt collection functionality enabled from day one, get in touch. 

‍

Debtist and circuly, your dream team for hassle-free debt collection. Let’s turn those unpaid invoices into cash flow.

‍